Excellent customer support is crucial to us.

As an existing customer, you can conveniently send us your support request regarding software or devices using the support form below. Your personal contact will get back to you immediately!

• Please use this form only for technical inquiries. For all other, non-technical inquiries, please use our general contact form.
• To book an appointment for setup assistance as a new or recurring customer, please visit this page.
• Please note our support hours: Mon-Fri 9:00 to 12:00 and 13:00 to 16:00 CET. No support is provided on Luxembourg public holidays or company holidays.